About Our Services
Will I have the same caregiver for each visit?
We understand the importance of continuity in care, and we strive to assign a dedicated caregiver whenever possible. However, if a change is required, we ensure a smooth transition by introducing the new caregiver beforehand.
Who can use your services?
We provide care for adults aged 18 and over, including:
- Individuals with long-term health conditions or disabilities.
- Elderly individuals needing extra support at home.
- People recovering from surgery or illness.
- Individuals requiring end-of-life or palliative care.
- Those in need of companionship and assistance with daily tasks.
How do I arrange care for myself or a loved one?
You can contact us via phone (07565602770) or email (info@goldridgehealthcare.co.uk) to discuss your needs. We will then arrange a free assessment where our care coordinator will evaluate your requirements and create a tailored care plan to suit you.
Can I receive care on a short-term or emergency basis?
Yes, we offer flexible and emergency care services. Whether you need temporary care due to a hospital discharge, family holiday, or unexpected circumstances, we can arrange support as soon as possible.
Care Delivery & Personalization
What services does Goldridge Healthcare Limited provide?
At Goldridge Healthcare Limited, we offer a wide range of personal healthcare and staffing solutions, including:
- Domiciliary Care (Home Care) – Assistance with daily tasks and personal care in the comfort of your home.
- Live-in Care – 24/7 support from a dedicated caregiver for those needing full-time assistance.
- Respite Care – Temporary care to support family caregivers needing a break.
- Supported Living – Help for individuals who want to maintain independence with tailored support.
- Companionship & Home Help – Emotional support, social interaction, and assistance with household tasks.
- Personal Care & Medication Support – Help with daily hygiene, dressing, toileting, and medication management.
- Temporary Staffing Solutions – Supplying highly trained healthcare professionals to care homes, hospitals, and the NHS.
Can I choose a male or female caregiver?
Yes, we respect personal preferences and cultural sensitivities. If you have a gender preference for your caregiver, please let us know, and we will do our best to accommodate your request.
How are your caregivers selected and trained?
All our caregivers undergo a rigorous recruitment process, including:
- Enhanced DBS checks (criminal background checks).
- Verification of qualifications and references.
- Comprehensive interviews and competency assessments.
- Ongoing training in first aid, dementia care, medication management, and safeguarding.
Our caregivers are compassionate, professional, and highly skilled, ensuring that you or your loved one receive the best possible care.
What tasks can a caregiver help with?
Our caregivers can assist with:
✔ Personal care (washing, dressing, grooming, toileting).
✔ Medication reminders and administration.
✔ Meal preparation and feeding assistance.
✔ Mobility support and falls prevention.
✔ Household tasks (light cleaning, laundry, shopping).
✔ Companionship and social activities.
✔ Escorting to appointments or community outings.
Costs & Funding
How much do your services cost?
Our pricing is flexible and tailored to your specific needs. The cost will depend on the type of care, duration, and level of support required. Please contact us for a personalized quote based on your needs.
Can I get help with funding my care?
Yes, depending on your circumstances, you may be eligible for funding from the NHS or local council. We can guide you through the funding application process and provide assistance where possible.
Can I pay for care privately?
Yes, you can choose to self-fund your care if you are not eligible for government support. We offer flexible payment options to suit different budgets.
Support & Communication
What happens if my care needs change?
We conduct regular care plan reviews to ensure you receive the right level of support. If your circumstances change, we will adjust your care package accordingly to meet your evolving needs.
Can family members be involved in my care plan?
Absolutely! We encourage family involvement in care planning to ensure that our services align with the wishes of both the client and their loved ones. We provide regular updates and remain open to feedback.
How do I give feedback or make a complaint?
We value your feedback and take any concerns seriously. You can provide feedback via:
📞 Phone – Call us on 07565602770/07525161114.
📧 Email – Send us a message at info@goldridgehealthcare.com.
💬 Website – Use our online contact form.
We have a clear complaints procedure in place, ensuring that any issues are addressed promptly and professionally.
Getting Started
How do I book an assessment?
Booking an assessment is simple! Contact us via:
- 📞 Call: 07565602770/ 07525161114
- 📧 Email: info@goldridgehealthcare.com
- 📝 Website Inquiry Form
Our care team will discuss your needs, answer any questions, and help set up a personalized care plan.